Oct 2025 – Nov 2025
Senior Product Manager
Public sector · Education
Product discovery, user needs and service planning.
01 / Professional background
Roles &
responsibilities.
A snapshot of my roles, sectors and areas of focus. Detailed experience can be shared for a relevant opportunity.
Feb 2025 – Mar 2025
Senior Product Manager
Public sector · Data services
Product direction, discovery and planning for a data service.
Feb 2023 – Oct 2024
Data Visualisation Product Manager
Central government
Enterprise BI, data visualisation, governance and adoption.
Apr 2022 – Sep 2022
Technical Data Engineering Product Manager
Insurance
Data platform product management with engineering and analytics teams.
Nov 2019 – Mar 2022
Associate Product Manager
Public sector · Digital services
Internal digital services, user needs and multidisciplinary delivery.
Aug 2017 – Jul 2018
FP&A IT Intern & Data Visualisation Engineer
Healthcare
Business intelligence, dashboards and reporting for finance teams.
02 / Skills & tools
The thinking.
The toolkit.
- Discovery & analysis
- Understanding needs, research synthesis, process analysis, requirements, options appraisal, user stories and acceptance criteria.
- Data & digital work
- Data platforms, BI, dashboards, KPI definition, usage analytics and data governance. Digital improvements, onboarding, training and adoption.
- Product & delivery
- Shaping priorities, roadmaps and requirements. Aligning teams around practical next steps and working through risks and dependencies.
- People & collaboration
- Stakeholder engagement, workshops and bringing technical and non-technical teams together around a shared understanding.
- Communication & adoption
- Clear guidance, onboarding, training and support that help people understand and use digital tools.
- Governance & commercial
- Governance frameworks, audit processes, accessibility and regulatory requirements. Technology vendors, software licensing and commercial relationships.
Tools & technology
A selection of tools and platforms I’ve worked with across data, delivery and digital projects.
Data & reporting
Dashboards, reporting and understanding how tools are used.
- Power BI
- Tableau
- Looker Studio
- Spotfire
- Google Analytics
- SQL
Planning & collaboration
Organising work, sharing knowledge and exploring ideas together.
- Jira
- Confluence
- Miro
- Azure DevOps
Platforms & integrations
Content, business systems and technical requirements.
- Drupal
- Salesforce
- Okta
Technical contextREST APIs, JSON & single sign-on (SSO).
03 / Volunteering
Digital skills.
Community work.
Ongoing
Charity Website Manager
Website management, content publishing and contributor support for a charity website built on Drupal.
Charity & community support ↗